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Being an Innovator Can Make You a More Attractive Job Candidate

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Do you consider yourself to be an innovator? Are you a physician or an advanced practitioner who is always looking for a better way to do things?

In fact, maybe it’s this spirit of innovation that has motivated you to find a new job. Maybe your current position isn’t encouraging of or equipped to support your ideas about how care delivery could be improved.

If you’re a physician who is looking for a job, it’s important to be aware of the innovations that are taking place within your specialty, especially with regards to customer service and value-based protocols. It’s important to know whether an organization that is interested in hiring you is also interested in hearing your ideas for improving care.

The more you know about innovating and the more of an innovator you are, the more attractive you will be as a job candidate.

Brian Bizub is one such innovator within the orthopedics specialty. Bizub has been chief executive officer of Palm Beach Orthopaedic Institute (PBOI) in Palm Beach Garden, Fla., for the past seven years after working for Tenet Healthcare in various hospital administrative roles for 12 years.

When he joined PBOI, he brought a gift for customer service and value-added innovation to the physician-practice world.

Early on, Bizub told me that he and one of his colleagues noticed the lack of consistency throughout PBOI in administering braces to patients following surgery. Certainly, he said, bracing was part of the process, but it was more of an afterthought than the mindset.

However, durable medical equipment is vitally important for post-surgical outcomes, Bizub stressed. He and his colleague began to develop standardized protocols for integrating bracing into the surgical process, first by consulting each of PBOI’s 16 physicians, logging their ICD-9 codes for surgical procedures, and finding out which ones used braces and which ones didn’t, given the different schools of thought on DMEs.

Bizub then created standardized order sets from their research.

We’ll pick up the story there in our next post. In the meantime, as physicians who are looking for jobs, what are some ideas you have for improving customer service in your specialty? How can you find added value within standardized procedures that could benefit both the facility and the patient?

How would you present these ideas in a job interview?

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